Política de Devoluciones y Reembolsos

Chez Primeaze , we engage with you to offer high quality products and exceptional customer service. If you do not fully satisfy your needs, we propose a simple and equitable reimbursement policy to guarantee a tranquility of spirit.

Nous croyons en la qualité de nos produits et voulons que vous achetiez en toute confiance. If you are not satisfied with your command, you can return it within a 30-day delay after reception .

Pour être eligible for a refund:

  • The article is not used , in the même it is that you have received , and in its original packaging .

To begin a return, please contact our service client at contact@primeaze.com and indicate your command number. Our team guides you in the process. Additional information or photos may be requested to facilitate the treatment.

Once the article is returned and inspected, you will receive a confirmation email. If the refund is approved, a credit will be automatically applied in your initial payment mode within 7 days .

If you receive a damaged or defective article, contact our team immediately. Nous organizes a replacement or a refund , according to the case.

For all questions or concerns concerning our return policy, please write to contact@primeaze.com .